Role Summary

We are looking for a highly hands-on Salesforce Architect with deep specialization in Computer Telephony Integration (CTI), subscription billing architectures, and enterprise-scale data migration programs. You will own end-to-end architecture across Sales Cloud and Service Cloud, mentor engineering squads, and direct high-impact client integrations.

Key responsibilities

• Own end-to-end technical blueprints and solution governance across Sales Cloud and Service Cloud platforms.
• Architect, implement, and optimize real-time Salesforce CTI and contact center telephony workflows.
• Design subscription-based billing workflows, revenue lifecycle automation, and finance system sync.
• Lead large-scale org consolidations, mergers, data cleansing, and Large Data Volume (LDV) handling.
• Direct development teams, enforce software craftsmanship standards, and ensure governor limit compliance.

Technical Qualifications & Experiences

• 8–12+ years of enterprise Salesforce experience with documented hands-on architecture leadership.
• Deep expertise in Salesforce CTI open-frame architecture and real-time telephony workflows.
  
• Proven track record integrating third-party platforms (Five9, ZoomInfo, HubSpot, Marketo, Impartner).
• Strong command of subscription-based pricing models, recurring billing pipelines, and finance ERP sync.
• Advanced technical mastery in Apex, Lightning Web Components (LWC), Triggers, and REST/SOAP APIs.
• Demonstrated experience managing multi-million-record org migrations and performance tuning.

Preferred & High-Value Advantages

• Zuora Integration Expertise (High-Value Advantage): Product catalog sync, subscription amendments, and CPQ-to-
  billing workflows.
• Salesforce Certified Application Architect or System Architect credentials.

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